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Woman left fuming after Wetherspoons barman refused to serve her when she showed American passport

A woman was left fuming after she was refused service in a Wetherspoons when she showed a bartender her American passport.
Fiona Flynn, 20, tried to buy a drink using her passport as ID but she said a barman refused to serve her - saying they 'only deemed British passports valid'.
Her boyfriend Will Rae then bought her a drink from another barman - using a British passport - but just moments later a manger snatched away the round, blaming Ms Flynn's passport as an invalid form of ID.
Stunned by the incident at George’s Meeting House in Exeter, she took to social media to express her disgust, labelling it as ‘appalling’ and ‘outdated’.
Despite possessing an American passport, Ms Flynn, from Abbotskerswell, has never encountered this issue before at any other venue.
Ms Flynn, who has lived in the country since the age of five and has permanent residency in the UK, told Devon Live: “It was pretty bad.
"I went in with my partner after work just to kill some time as I waiting for a lift back (towards home) and we ordered a drink.
“When they asked for ID I gave them my American passport which was valid, in-date and shows my proof of age.
“I was told they don’t serve people without British passports as that’s the only form of ID that they deem as valid, so my order was refused.
“I didn’t want to make a fuss so I left it and my boyfriend ordered the drink for me and we went to sit down at a table.
“After a minute or so, the manager came from round the corner and took the drink away, saying that we wouldn’t be served.
“We were offered a refund but I just found the whole thing outrageous. I couldn’t believe it at all.
“I was told that company policy and that “it was nothing personal,” marketing apprentice Ms Flynn said.
“But then we read up on Wetherspoons’ policy on serving people and it states that it’s down to the discretion of the bartender.
“So, for me, that makes it personal and discriminatory.”
She added: “I was just confused and thought that it must have been a joke.
“Surely it’s problematic for them moving forward, too.
“Are they going to do the same thing with international students or the thousands of tourists who will come and visit in the summer?”
Wetherspoons’ serving and identification policy, which is available on its website, reads: “Acceptable documents to prove your age are a valid passport, UK or Ireland photo card driving licence, UK military ID or any PASS-accredited proof-of-age card.
“All ID must have a photograph of you, include your date of birth and outline the validity period for the document.
“Our staff may accept other identification documents which meet all of the ID requirements; however, this is at their sole discretion – if they are unsure about the document’s authenticity/validity or are unfamiliar with its features, they may feel unable to accept them.”
Wetherspoon spokesman Eddie Gershon said: “We understand the lady’s displeasure at not being served and then having her drink taken away.
“It is certainly not discrimination.
“The member of staff refused to serve the lady because he was unsure if the passport was genuine.
“A US passport had not been shown before in the pub and the team were unsure whether it was genuine, so couldn't establish its authenticity.
“While we can understand the lady’s frustration, our staff were simply following the company’s guidelines on proof of age, when serving alcohol to someone in the pub.
“However, we reiterate, there was no discrimination on the part of staff at the pub.”

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