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OH DAMN! Brit Hume just lights a Baltimore Embassy Suites UP for his disastrous stay in brutal (yet oddly polite) thread

Brit Hume stayed at an Embassy Suites hotel in Baltimore.
Yeah, Baltimore.
Guess how that went.
Dear @EmbassySuites, I stayed in your hotel in downtown Baltimore Monday night. There was no hot water in the morning. My car, stored in your valet parking lot overnight, was broken into, the front right window smashed. Parts of the hotel were filthy, and my room was no suite.

5,240 people are talking about this
YIKES.
He tagged them and even said, ‘Dear,’.
This ain’t good.
Note, we don’t typically cover people complaining about a service or product on Twitter (we’d be here all day) but that this happened to Brit in Baltimore makes it a Twitchy. That and Brit’s tweets are just so damn BITING yet polite.
Remind us never to tick this guy off.
He continued.
Your parking lot attendants did what they could to clean up the car, covering the window with black plastic. They promised they’d pay for the damage.I have repeatedly tried to reach your parking company supervisor. No response.

527 people are talking about this
Color us shocked.

The car was not exactly safe to drive, with the right front window blacked out, but I managed to drive myself to Washington where I had to be last night. The parking lot attendant told me to take the car to my dealer.

355 people are talking about this
Well, that wasn’t helpful.
Uncertain when or if any reimbursement might come, I was not going to take it to a dealer. So I have filed an insurance claim and will have it repaired that way. I will leave it to the insurance company to work things out with you. I trust there will be no problem with that.
427 people are talking about this
‘I trust there will be no problem with that.’
Somebody’s in trouuuuuble.
I should mention that because there was no hot water, the hotel comped me on the parking. Under the circumstances, the parking still cost too much.
745 people are talking about this
BOOM.
About that …
No I didn’t. I was there because it was around the corner from the hospital where I had a late morning appointment. They stop serving breakfast at 9, so I missed it. There was no information in the room to this effect. In fact, there was no information in the room of any kind. https://twitter.com/hirondelccr/status/1161720436813549569 
119 people are talking about this
Embassy Suites did reach out to Brit on Twitter.
We apologize that this happened and certainly understand your frustration. We are reaching out directly to the hotel to share your experience.

Please follow and DM with the details of your experience so we can review. We look forward to your message.-JMM
71 people are talking about this
HA HA HA HA HA HA HA HA HA HA
Pretty sure he just shared the details of his experience …
With all of us.
How hard is it to apologize? Here let me show you. “Mr Hume. I sincerely apologize for the the bad stay you had with our Baltimore location. Let me talk to the staff at that property and I will do everything possible to help make this right. We have your # and will be in touch.
See Brent and Vika's other Tweets
Right?
It’s funny because it’s true.

On that note, we hope this all gets sorted out for Mr. Hume.

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